Cookie Policy

This Cookie Policy informs users about cookies and similar technologies used on the TiosCRM website and application panel.

It explains what cookies are, what they are used for, which cookie types depend on your preferences and how you can manage your cookie settings.

Cookies are small text files saved to your device through your browser by the websites you visit.

Cookies allow a site or app to maintain your session, remember your preferences, run security checks, measure performance or offer more relevant content.

TiosCRM may use different cookie types: strictly necessary, performance/analytics, functional and advertising/marketing. Each type is described in the sections below.

Strictly necessary cookies are required for the website or application panel to work properly and securely.

Without them, login, secure access, form submission, account security and basic system functions may not work.

No separate explicit consent is taken for these, as they are required to provide the service.

Example purposes:

• Session management.
• Secure login.
• User authentication.
• Form security.
• Preserving basic in-panel preferences.
• System security and preventing misuse.

Performance and analytics cookies may be used to understand how the TiosCRM website and services are used.

They help analyze information such as visit counts, page views, error rates, usage flow and performance.

They are used to improve the user experience and service quality, and are run subject to the user's explicit consent where required.

Functional cookies may be used to remember user preferences and ease the experience.

Example purposes:

• Remembering language preference.
• Storing panel view preferences.
• Remembering earlier choices.
• Personalizing the experience.

Where not strictly necessary, they run subject to the user's preference.

Advertising and marketing cookies may be used to measure campaign performance, analyze ad effectiveness, retarget or show more relevant content.

They run only if the user's explicit consent is obtained.

The user is not required to accept them. Rejecting them does not prevent use of TiosCRM's core services.

TiosCRM may use third-party providers for analytics, advertising, live support, error tracking, payment, security or integrations.

These providers may use their own cookies or similar technologies, subject to their own policies.

TiosCRM takes care to use third-party cookies only for providing the service, ensuring security, measuring performance or marketing where the user has given explicit consent.

Cookies may be used to:

• Keep the website and application panel running securely.
• Manage the user session.
• Ensure account security.
• Prevent unauthorized access and misuse.
• Remember user preferences.
• Measure and improve service performance.
• Detect errors and technical issues.
• Measure marketing and advertising activity.
• Improve the user experience.

Users can change cookie preferences via the cookie management panel.

Strictly necessary cookies cannot be turned off, as they are required for secure and proper operation.

Performance, analytics, functional, advertising and marketing cookies can be accepted or rejected by preference.

The user can withdraw previously given cookie permissions at any time.

Users can delete or block cookies, or get warnings about cookie use, through browser settings.

However, if strictly necessary cookies are blocked via the browser, some parts of the TiosCRM website or panel may not work properly.

Cookies may be stored for the session or for a set period, depending on purpose.

Session cookies are deleted when the browser closes. Persistent cookies may remain on the device for the defined period.

Retention periods may vary by the technology and provider used.

Main cookies used on TiosCRM:

• Session cookie (TiosCRM · Necessary): session management — Session.
• CSRF cookie (TiosCRM · Necessary): form and security control — Session / short.
• Language cookie (TiosCRM · Functional): remember language — Up to 1 year.
• Analytics cookie (Third party · Analytics): usage and performance — Up to 2 years.
• Marketing cookie (Third party · Marketing): ad and campaign measurement — Up to 1 year.

This list may be updated based on the cookies in use.

Non-essential cookies are not run without the user's explicit consent.

The cookie panel presents categories separately. The user can accept all, reject all non-essential, or choose by category.

Explicit consent can be withdrawn at any time.

Where personal data is processed via cookies, it is processed in line with the TiosCRM Privacy and KVKK Notice.

Data obtained via cookies may be used only for security, performance, user experience, analytics and marketing.

TiosCRM may update this Cookie Policy from time to time.

The current version is published on the website or panel. For significant changes, users may be informed by appropriate means.

For questions about cookie use and your personal data, contact TiosCRM:

• Email: [email protected]
• Address: Pamukkale Teknokent, Denizli