You have a booking system. But the requests before the sale?
TiosCRM is a cloud-based tourism CRM software for travel agencies and tour sellers, keeping requests, quotes and sales tracking in one place.
Your booking system issues the ticket and the voucher. But where do you track the customer asking for a price, comparing tours, saying 'let me think'? TiosCRM closes the pipeline from lead to sale.
A day at a travel agency
A tour price was asked on Instagram, a package quote requested by email, a honeymoon plan discussed by phone. All three got a price, two never came back. Who is at the decision stage, who needs a reminder, which quote is still open; by evening no one is sure. The booking system only shows what was sold.
The customer isn't lost. Pre-sale follow-up is scattered.
What does TiosCRM do at a travel agency?
Captures the request.
Instagram, email, phone; every customer who asks for a price lands in Leads. Where to, how many people, which dates are on the card.
Tracks the quote.
Every package quote is on record; which customer, which tour, which price. Those at the decision stage show on one board.
Reminds you when to follow up.
A follow-up with a customer who went quiet, a new-season offer to last year's traveller; Activities brings it up on the day.
How do the apps work at a travel agency?
The same CRM, in your agency's language. It completes the sales tracking your booking system doesn't do.
Tour Requests
Instagram, email, phone; every customer who asks for a price is recorded with destination, party size and dates.
Sales Pipeline
Interested → quote → decision → booking; see which stage every customer is at on one board.
Customer Card
Where they travelled, what was discussed, their budget and preferences; everything on one card.
Tasks & Reminders
A follow-up with a quiet customer, a season-opening offer to a past guest; it comes up when it's due.
Package Quote
Send a price including flight, stay and transfer as a written quote; nothing left verbal.
Reporting
Which destination was asked about most, which channel drove sales, quote win rate; the month-end number is ready.
You can see the booking. Now see what comes before it.
Track every step from price request to booking with a Turkish CRM. Your team gets up to speed the same day.